We typically process returns within 1-2 business days after the carrier delivers the item to our Returns Center. for orders that, with the consent of the buyers, have been delivered from a warehouse outside the United States.Īfter the Returns Center receives your item, it can take up to two weeks for us to receive and process your return.for Refurbished products or purchases made at a special price.for returns that do not meet the Return Policy.for some hard-to-reach territories where carrier services are limited.for orders outside of the United States mainland.Pre-paid shipping label can not be provided in the cases listed below: If your return shipping costs exceed $20, you may contact our Customer Service to request a refund of the remaining shipping cost.Īll returns must be shipped within 30 days after acceptance. We recommend you return the item using a trackable method at the carrier of your choice.ĪLDKitchen will reimburse up to $20 for return postage costs on receipt of the item. In this case, you will need to return the item at your own expense. Not all orders are eligible for a pre-paid return. Therefore, the responsibility for proper installation, maintenance, and repair ultimately lies with the buyer.įor most returns, you will be provided with a pre-paid shipping label which allows you to return the item for free. However, it's important to note that l arge machines that combine heating and automatic feeding functionalities have intricate designs and require special skills on the part of the buyer. If you return an item for exchange, the replacement merchandise that you receive cannot be refunded, it is only eligible for exchange.įor non-returnable machines, we are committed to providing all the necessary instructions and, if required, replacement parts.Grocery items (including dough mixes) are not returnable but may be refunded or replaced.Notable examples of such machines include donut conveyor machines. Large machines that combine heating and automatic feeding functionalities and require the buyer to possess specialized skills for proper use and installation.220V machines or machines with a plug other than US Plug.Custom and personalized items, including custom mold or plug machines.Additionally, large machines that combine heating and automatic feeding, such as donut conveyor machines, fall under this category as well. These include custom and personalized items, such as custom mold or plug machines. However, please note that there are certain items that are non-returnable. Our return policy allows for most products to be returned within 30 days of receipt of shipment. Note: Do not ship the item without the return authorization the return shipping address may vary. In some cases, we can request additional information as photos / video of the item. You may also request a return from the Customer Support Chat or contact us by email us two business days to respond (we typically respond during 4-8 hours)
Go to the Warranty section and select Claim Warranty.
#Commercial potato cutter machine full
We want you to be satisfied with your purchase and often deviate from our own rules and take the client's side to make them happy.ĩ9% of all Returns for the past year were made for a full refund
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